In spite of the fact that the hosting service offered by the different companies appears identical, every provider has got a personalized platform with its own tweaks and ways to perform particular operations. For this reason, an enormous knowledge base will be stunningly helpful both for persons with little or no past experience and for technically trained individuals who will at some point learn how certain tasks are carried out, but will lose valuable time meanwhile. The purpose of such a knowledge base is to make the service quick and easy to use, saving users lots of time and effort. The end result is more content customers, since they can effortlessly find the information they’re seeking, and much less work for the client support staff, because typically the majority of the queries and problems that customers have got are already included in the knowledge base. In case the articles are professionally written and cover more topics, you’ll be able to find out more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting plans come with a comprehensive knowledge base where you can find information on all the complications that you may bump into and their resolutions. You can learn how to set up and administer an electronic mailing list, how to use an .htaccess config file, or how to continue in case the settings of your mail client are accurate, but still you are unable to send emails, for example. We’ve tried our utmost to be as exhaustive as possible and to cover all the available options in order to help you save time and energy and to present you with different solutions for every single issue. The knowledge base features educative articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will help you become acquainted with the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific features and functions in every section of the Control Panel, whilst if you want to see the full article archive, you can go to the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers feature detailed online help documentation where you will see information on all the functions that our custom-created Hepsia Control Panel offers, along with solutions to various questions and issues that you might confront. All installation manuals offer thorough descriptions, which implies that you won’t need to worry about skipping something in case you are aiming to export a MySQL database, for example. The troubleshooting articles cover a range of different potential causes of particular issues and the solution for each one of them, so if you are unable to send email messages although you have the right settings, for instance, you can quickly find out what the reason may be and repair the issue with a couple of clicks in your email client. As Hepsia has quite a lot of features, you will be able to find related articles in each section. In case you prefer to examine all help articles, you can use the Help menu, which is located in the upper right-hand corner of the window.