The service uptime is commonly ignored by a lot of people when they are looking for a new shared hosting provider, but it can often be substantially more significant than the actual plan features. It will not matter how good a plan is if the sites hosted inside the account are offline for extended time periods. Such downtimes in many cases are penalized by search engines like google, not mentioning the fact that visitors will most likely not return to a web site they experience problems with. For this reason, it is essential to look into the stability of the Internet hosting service before you get a new account so as to be sure that the success of your web sites is not going to depend upon third-party variables, but entirely on their content and on your advertising and marketing campaigns.

Service Uptime Guarantee in Shared Hosting

We guarantee 99.9% network uptime for each shared hosting account on our web servers. We utilize a high-tech cloud web hosting platform where every part of the website hosting service is managed by an independent set of web servers, thus if one machine fails, the other ones in the cluster will take over right away. The cloud platform also lowers the overall load drastically, therefore the web hosting service is far more stable when compared with a service by which everything runs on only one machine and your Internet sites are going to perform in the best possible way. In addition, we have redundant Internet lines and diesel-powered backup generators to be sure that your websites will remain online no matter what. Software and hardware firewalls warrant the proper functioning of the servers in the event of DDoS attacks while in the case of any software problem, we have admins monitoring the machines 24/7.

Service Uptime Guarantee in Semi-dedicated Hosting

Our semi-dedicated server plans include a 99.9% uptime guarantee. In fact, you will not detect any downtime or service disturbances at all due to the fact that we use a groundbreaking cloud platform and instead of handling everything on just a single web server like most companies do, we have independent clusters of web servers that handle each service - files, emails, Control Panel, databases, and so on. We also have a custom made load-balancing system, so our hosting service is a lot more stable than what you'd ordinarily find available on the market. To make certain that nothing will disturb the work of your sites, our web server facilities have diesel powered backup generators and several different Internet providers. We have hardware and software firewalls to prevent DDoS attacks and professionals watching the web servers 24/7 to sort out any software issue that may appear.

Service Uptime Guarantee in VPS

Our Virtual Private Server plans include a 99.9% uptime warranty. The stability and availability of the service is ensured by a number of Internet providers and diesel backup generators. In addition, we employ new hardware for the physical hosting servers in which the VPS accounts are set up to avoid any possibility of hardware crash and each and every part has been tested thoroughly. The integrity of your information is guaranteed through enterprise-level hard drives working in RAID and the uptime guarantee time includes all routine maintenance procedures, so your web sites shall be working practically without any disturbances. Our competent administrators will resolve quickly any software issue that may appear, so even if there is a problem with a different virtual private server account on the physical hosting server, your VPS shall not be affected. The server uptime is listed on our site and not concealed in our Terms of Service because we can keep our promise and provide an exceptionally stable hosting service.

Service Uptime Guarantee in Dedicated Hosting

While we can't control what you do with your dedicated server, the types of offline software and / or script-driven apps you set up on it or how often you reboot it, we can make certain that it is accessible at least 99.9% of the time. Your hosting server will be situated in our state-of-the-art facility in the town center of Chicago and its uptime and accessibility will be guaranteed by powerful diesel backup generators and redundant Internet providers, so no outages or other infrastructural problems shall affect the proper operation of your websites at any time. Our expert group of system admins will make sure that if your server freezes for some reason, it'll be restarted promptly. To avoid any probability of breakdowns, we are going to give you a server with new and extensively tested hardware components to be certain that all of your sites will be working no matter what.