Support Channels

  • Video Tutorials

  • Video Lessons

  • Learn as soon as possible how you can manage a document or import a database through our group of step by step video tutorials.

  • F.A.Q.

  • A F.A.Q. Section

  • We offer you an intuitive Frequently Answered Questions section where you could find solutions to the most frequently asked questions.

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  • Ticketing System

  • A Ticketing System

  • Our customer support is on–line 24x7x365 to respond to your technical inquiries. Expect a solution within maximum 1–hour after you have submitted your ticket.

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Types of Help and Support

  • Shared Hosting Support

  • Cloud Hosting Help & Support

  • If you need guidance running your cloud hosting account, or need more resources for your sites, simply let us know and we’ll give you the most suitable resolution.

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  • VPS Hosting Support

  • VPS Servers Help & Support

  • Seeking help running the SolusVM admin panel? Your VPS is acting up? Just let us know, our team will be ready to help.

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  • Dedicated Hosting Support

  • Dedicated Servers Guidance

  • If you have need for competent assistance from an admin technician or want to modify the configuration of your dedicated server, just let us know.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • We've got a team of qualified technicians wanting to help you with anything associated with your semi-dedicated server. They are on hand 24/7 all year long.
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