Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering top quality support in a timely manner is our top priority, so we back up each cloud hosting plan with a one hour ticket answer warranty. The moment you present a ticket or drop an e–mail, our customer technical support crew will try their best to generate the most appropriate solution to your situation and to supply you with assistance promptly.

  • Top quality support service

  • A Top–quality Support Service

  • It is easy to write to us 24x7x365 with any query you have got related to TightHost’s services. We have now qualified professionals present on a regular basis to generate solutions any time needed. You’re able to use the ticketing system or post an e–mail at any moment, alternatively you can grab the phone or make use of the online chat through working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • TightHost has integrated a detailed information base into the Control Panel to make sure you obtain helpful step–by–step instructions anytime. Each part of the Control Panel has its own contextual help area having a selection of how–to content articles. We have also made video lessons to offer you a much better idea of just how to complete any presented job.