1 hour ticket response
TightHost’s team of customer service technicians is committed to supplying swift answers to all your questions. We’ll review your support ticket the minute it’s been delivered and will get back to you with a solution to your problem within less than 1 hour after the customer support ticket submission. In fact, our average support ticket response time is 20 minutes.
A Top–Notch Technical Support Service
Each member of our customer service staff has lots of years of experience in the cloud hosting world and almost all of them have been with us for at least 5 years. They are all prepared to reply to all your inquiries in the most efficient manner possible.
An Easy–to–Browse Help Section
Incorporated into the Site Control Panel is an easy–to–browse Help Center, which includes various information sources. You can search through a constantly updated knowledgebase offering web hosting account administration articles and website administration articles, check the how–to video tutorials or check the F.A.Q. section.
