Assistance Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Solution Guarantee

  • Each ticket you submit to the client assist Dept will be responded to in approximately 60 mins. The normal questions shall be resolved immediately. Yet, if the service inquiry you have sent requires the aid of a certified technician, we’ll address the ticket to him and will notify you about the postponement.

  • Top quality support service

  • Top–class Client Assistance Service

  • We are on–line for you day and night to deliver information and customer support as well as to aid you with any difficulty that you might come across while you are organizing your virtual server. We’re able to help you with all pre–configured applications, including your OS, server administration panel (based on the VPS type) and the Web Site Control Panel produced 100% by us.

  • Intuitive help center

  • An Educational Help Zone

  • In the Web Site Control Panel that will come cost–free with the virtual server, you can easily find an instructional Help section, containing all that you should be informed about when running your websites and applications. We have introduced a range of how–to content articles and video training that demonstrate the essential web site administration duties in an understandable fashion.