Website Migration

A: When your present hosting provider can no longer meet the requirements of your web site, or if you experience frequent downtime, or if you have to wait for hours for the help desk team to get back to you, it might be a good idea to change your web hosting provider, i.e. to transfer all the files for your websites as well as your databases from your present provider to your new provider. At TightHost Web Hosting, we know that this can often be difficult and time–consuming. That’s the reason why we’ll accomplish all that for you for free!Our highly proficient technical staff members will transfer your web site content from your current hosting provider to us. Our technicians have got plenty of experience with web site migration and are able to take care of everything – from a standard WordPress blog or Joomla^™–powered site, to a very complex, custom–built app.

A: While we cannot give you a precise ETA, since there are plenty of variables, among them the size of the web files and databases, the location of the current host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we’ll give our best to transfer your web site within 48 hours, and in some cases – within 24 hours (in case the website content is not very large).

A: Yes. We will need to have the name of the site that you would like us to transfer. We will also require a way to log into your present hosting account so that we can get the content pertaining to your web site.

A: Our Privacy Policy is an inseparable part of the contract that we will have with you as a client. We’re committed to safeguarding the safety of the private information obtained from the customers. To accomplish that, we use technical security measures to prevent the loss, the misappropriation, the alteration or the unauthorized leak of the personal data under our control. The safety measures include, but are not limited to: physical, electronic and administrative operations to safeguard and secure the information that we acquire online. When we request customers to present financial info (for instance, a credit card number), this info is encoded using the SSL (Secure Sockets Layer) encryption technique.

A: While we transfer your web site, it will be available both in your hosting account with us and in your account with your former web hosting provider. When the transfer is over, we’ll make certain that everything is functioning properly and that the integrity of your data is not compromised before telling you that the migration is complete. After that, we’ll explain to you how to move the domain to your hosting account with us and how to edit your DNS settings.

A: Nope. We’ll never contact your web hosting provider about anything at all. They will not be aware of the website migration either.

A: Yes. We support all common Linux–driven hosting platforms. We don’t support Windows–based hosting platforms, because we do not provide Windows web hosting solutions ourselves.Additionally, we don’t support proprietary web site building and management interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.